Send a message with your email. I’ll reply to you by email. If it’s urgent, write “URGENT” and I’ll still probably make a cup of tea first.
Q: Something isn’t working
A: Turn it off and on again.
Q: It still isn’t working
A: Check it’s plugged in, then try another plug. Modern problems, ancient solutions.
Q: The page looks odd / buttons don’t work
A: Refresh the page. If that fails, try a different browser.
Q: I didn’t get a reply
A: Check spam/junk. If you still don’t see it, send again and mention you checked.